Now Hiring - Information Technology Senior Presales Solution Consultant- Regional Partners in Louisville, KY

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About this Role:

ServiceNow is looking for an experienced Pre-Sales solution consultant to join our Alliances team in support of 15-20 of our elite Americas regional partners. An Advisory Solution Consultant identifies and aligns ServiceNow capabilities to drive business outcomes for our partners’ positioning of NOW solutions to our shared end customer. In this role, you will work in close collaboration with multiple ServiceNow account executives to build and execute a partner business plan, so experience working in alliances and partnerships is a must. Activities include providing pre-sales support, technical product and architecture advice, and delivering on-going communication of the latest ServiceNow capabilities as aligned to the strategic priorities defined in the business plan. This is a top-level individual contributor role, with commensurate expectations of performance, professionalism, integrity, and problem solving skills. Candidates for this role should live in the Eastern (US) time zone.

What you need to be successful in this role:

• 10+ years of Solution Consulting experience in an alliances and channels environment
• Bachelor’s degree (Master’s preferred) in business, IT, or communications
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Execution focus – proven track record of meeting or exceeding sales targets
• Nimble learning – ability to quickly grasp the essence of new issues and concepts
• Collaboration – the ability to work across teams in a highly matrixed organization
• Influence – the ability to navigate complex partner organizations, identify stakeholders and power players, and build credibility and trust with them
• Bias for action – someone who addresses new opportunities and challenges quickly
• Business acumen – strong understanding of how consulting firms, IT service providers and business process outsourcers make money, as well as the industry pressures they face
• Ability to work with a highly diverse set of partners, identify and respond to the unique needs of each one, with minimal guidance/supervision

Experience that will help you stand out:

• Previous pre-sales experience working with BPOs, SIs, and top tier consultancies
• Experience building and launching partner offerings
• Prioritization and focus - ability to cover a complex territory that may include 12 or more partners, quickly triage/identify which partners will generate the most revenue
• Experience with the ServiceNow product suite or competitive product suites highly desirable
• A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)
• ServiceNow platform development experience

What you get to do in this role:

• Work with a spectacular team of seasoned alliances professionals in a positive, inclusive, diverse, and highly collaborative work environment
• Work with the top 10% of partners in ServiceNow’s alliances ecosystem
• Practice true business value selling, with a strong sales support framework
• Design and launch differentiated partner offerings; see your work have an impact!
• Work with the industry-leading NOW platform and solutions
• Support Proof of Concept/Proof of Value engagements with our partners
• Stay current on ServiceNow product developments/releases
• Provide thought leadership and collaborate with cross functional teams to ensure partner and end-customer success is achieved
• Participate in and deliver Business Reviews and executive briefings
• Provide mentoring and training to peers and other colleagues within our organization
• Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.

What you need to be successful in this role:

• 10+ years of Solution Consulting experience in an alliances and channels environment
• Bachelor’s degree (Master’s preferred) in business, IT, or communications
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Execution focus – proven track record of meeting or exceeding sales targets
• Nimble learning – ability to quickly grasp the essence of new issues and concepts
• Collaboration – the ability to work across teams in a highly matrixed organization
• Influence – the ability to navigate complex partner organizations, identify stakeholders and power players, and build credibility and trust with them
• Bias for action – someone who addresses new opportunities and challenges quickly
• Business acumen – strong understanding of how consulting firms, IT service providers and business process outsourcers make money, as well as the industry pressures they face
• Ability to work with a highly diverse set of partners, identify and respond to the unique needs of each one, with minimal guidance/supervision

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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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